Help Center

Frequently Asked Questions

Find answers to common questions about WowWrite, our tools, pricing, and more.

General

What is WowWrite?

WowWrite is a comprehensive platform offering AI-powered writing tools including grammar checking, text summarization, paraphrasing, citation generation, AI detection, and more. Our tools help students, professionals, and content creators improve their writing quality and efficiency.

How do I get started?

Getting started is easy! Simply sign up for a free account, and you can immediately access our tools. You can use most features with our free plan, with premium features available for Pro subscribers.

Do I need to download anything?

No, WowWrite is a web-based platform. All tools are accessible through your browser, so you can use them from any device with an internet connection.

Pricing & Plans

What's included in the free plan?

The free plan includes access to all tools with basic usage limits. You can check grammar, summarize texts, paraphrase content, and use other tools up to a certain number of requests per month.

What are the benefits of upgrading to Pro?

Pro plans offer higher usage limits, priority processing, advanced features like document uploads, batch processing, API access, and priority customer support. See our pricing page for detailed comparisons.

Can I change or cancel my plan anytime?

Yes, you can upgrade, downgrade, or cancel your subscription at any time. Changes take effect immediately, and you'll only be charged for the time you use.

Tools & Features

How accurate is the grammar checker?

Our grammar checker uses advanced AI models trained on millions of texts. It identifies grammar, spelling, punctuation, and style errors with high accuracy. However, we recommend reviewing suggestions as context matters in writing.

Can I upload documents for processing?

Yes! Pro users can upload documents in PDF, DOCX, and TXT formats. Our tools can extract and process text from these documents for grammar checking, summarization, and other operations.

Does the summarizer preserve important information?

Absolutely. Our summarizer uses advanced algorithms to identify and preserve key points, important facts, statistics, and conclusions while condensing the text. You can choose from different summary lengths and formats.

What citation styles are supported?

We support APA, MLA, and Chicago citation styles. Simply enter your source information, and we'll generate properly formatted citations in your chosen style.

How does AI detection work?

Our AI detector analyzes text patterns, language characteristics, and stylistic markers to determine if content was likely generated by AI. It provides a confidence score and detailed analysis.

Account & Usage

How are usage limits counted?

Each tool usage (e.g., one grammar check, one summary) counts as one request toward your monthly limit. Word count limits apply to the input text length for processing.

Can I reset my usage limits?

Usage limits reset automatically at the beginning of each billing cycle. Pro users get higher limits, and you can always upgrade if you need more capacity.

Is my data stored securely?

Yes, we take data security seriously. Your texts are encrypted in transit and at rest. We don't share your content with third parties, and you can delete your data at any time. See our Privacy Policy for details.

Technical

Do you offer API access?

Yes! Pro users can access our API to integrate WowWrite tools into their own applications. Check our API Documentation for details and code examples.

What browsers are supported?

We support all modern browsers including Chrome, Firefox, Safari, and Edge. For the best experience, we recommend using the latest version of your browser.

Is there a mobile app?

Our platform is fully responsive and works great on mobile browsers. We're working on native mobile apps for iOS and Android - stay tuned!

Support

How can I contact support?

You can reach our support team through the Contact page, or email us directly. Pro users receive priority support with faster response times.

Do you offer refunds?

We offer a 30-day money-back guarantee for new subscriptions. If you're not satisfied, contact us within 30 days of purchase for a full refund.

Still have questions?

Can't find the answer you're looking for? Please contact our support team.

Contact Support