Privacy Policy

1. Introduction

WowWrite ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services at wowwrite.com. By using WowWrite, you consent to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email address, password)
• Content you submit for processing (texts, documents) — used only to generate your result
• Payment information (processed securely through third-party providers; we do not store card details)
• Messages sent through our Contact form
• Newsletter subscription preferences

2.2 Automatically Collected Information

• Usage data and analytics (pages visited, features used, tool interactions)
• Device information and browser type
• IP address (used for abuse prevention and general geographic analytics)
• Cookies and tracking technologies (see Section 5 below)
• Log files and error reports

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our AI writing tools and services
• Process your requests and generate tool results
• Manage your account and usage limits
• Send you updates, newsletters, and marketing communications (with your consent)
• Respond to your inquiries and provide customer support
• Monitor and analyze usage patterns to improve the platform
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information. This includes TLS encryption in transit, encrypted storage at rest, regular security assessments, and strict access controls. Text submitted for AI processing is not stored beyond the duration of your session unless you explicitly save it. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate our platform and deliver relevant advertising. You can manage your cookie preferences at any time via our Cookie Policy page. The cookies we use include:

• Essential cookies: Required for the platform to function (authentication, session management, theme preferences).
• Analytics cookies (Google Analytics): We use Google Analytics 4 to understand how users interact with WowWrite. This collects anonymised usage data. See Google's Privacy Policy at policies.google.com/privacy.
• Advertising cookies (Google AdSense): WowWrite displays advertisements through Google AdSense. Google uses cookies to serve ads based on your prior visits to our site and other sites. You may opt out of personalised advertising at adssettings.google.com. Google's use of advertising cookies is governed by their Advertising Policy.
• Third-party ad cookies: In addition to Google AdSense, we may display ads from other advertising networks. These networks may use cookies to show you relevant ads. We do not control the cookies placed by these networks; please refer to their individual privacy policies.

6. Google AdSense Disclosure

WowWrite is a participant in the Google AdSense programme. As a result:

• Google and third-party vendors use cookies to serve ads based on your visits to WowWrite and other websites.
• The DoubleClick cookie enables Google and its partners to serve ads based on your visit to WowWrite and/or other sites on the internet.
• You may opt out of personalised advertising by visiting Google Ads Settings or aboutads.info/choices.
• WowWrite does not share personal account data (email, name) with advertisers.

7. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With service providers who assist in operating our platform (hosting, email delivery, payment processing)
• With analytics and advertising providers (Google Analytics, Google AdSense) as described above
• To comply with legal obligations, court orders, or government requests
• To protect our rights, property, or safety or that of our users
• With your explicit consent
• In connection with a merger, acquisition, or sale of assets (you will be notified in advance)

8. Your Rights (GDPR / CCPA)

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal data ("right to be forgotten").
• Objection / Restriction: Object to or restrict processing of your data in certain circumstances.
• Data portability: Receive your data in a machine-readable format.
• Withdraw consent: Withdraw consent at any time where processing is based on consent.
• California residents (CCPA): You have the right to know what personal information is collected, to opt out of its sale (we do not sell personal data), and to non-discrimination for exercising your rights.

To exercise any of these rights, contact us at support@wowwrite.com. We will respond within 30 days.

9. Data Retention

We retain your account information for as long as your account is active or as needed to provide services. Text submitted for AI processing is not stored beyond the session unless you explicitly save it. Analytics data is retained per Google's standard retention policies. You may request deletion of your account and associated data at any time by contacting support.

10. Children's Privacy

WowWrite is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page and, where appropriate, by email. Continued use of WowWrite after changes take effect constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: support@wowwrite.com

Website: wowwrite.com/contact